WORKSHOP: Sensors, smart cities and the implications for critical control rooms
Wednesday 12 June: 1.30pm-5.00pm
Presented by: Ged Griffin — University of Melbourne, Russell Ockendon — Control Centres Australia/ ACRNA, Geoff Spring — University of Melbourne, Ed Parkinson —FirstNet, Vi Lee — Stakeholder Engagement Manager, Standards Australia, Tony Gray — CEO, TCCA, Greg Pipikios — M4 Smart Motorway Operations Manager, Contracted to RMS, Heikki Riippa — Senior Adviser, Suomen Erillisverkot Oy
Session overview: Critical control rooms for the next generation of operations
This workshop brings together representatives from a range of organisations and industries to discuss new and emerging sensors and the role that they play in supporting smart cities. The discussion will highlight trends and issues impacting on critical control rooms around the world. A key focus of the workshop will be an examination of new and emerging technologies and the challenges associated with the integration of those technologies into the control environment and legacy systems.
Presented by: Ged Griffin — Senior Research Advisor, Centre for Disaster Management and Public Safety, University of Melbourne
International Critical Control Room Alliance
Critical control rooms are an essential component of an organisation’s or industry’s operation. In some sense, critical control rooms are the actual heartbeat of an enterprise and they have to function 24 hours a day, 7 days a week. During this process humans and machines combine to provide an operational function(s) that benefits a broad range of stakeholders.
The functions and services that are provided by a critical control room have a direct impact on service availability, production output, quality and safety of industrial plants. They can also have a direct impact on the safety and welfare of people working in that enterprise or of people using their services eg, public, safety.
Technology is rapidly advancing and critical control room operators and managers need to understand how these advances could help to improve the efficiency and safety of their operations. Unfortunately there is no single solution that will fit the operational environment of every industry or enterprise. However, there are a number of common operational challenges that cut across these environments; therefore the ability to share information and lessons learned becomes even more important.
This presentation provides an overview of the International Critical Control Rooms Alliance and explains how it brings together critical control room professionals in order to help deliver excellent mission-critical services.
Lead presenter: Ged Griffin — Senior Research Advisor, Centre for Disaster Management and Public Safety, University of Melbourne
Australian Control Room Network Association
Control Rooms are the human and built environments in which operators, controllers, engineers and planners are relied upon to make good decisions and effectively monitor, integrate and collaborate, all for the benefit and safety of every stakeholder involved with the business, and the plant and assets which they control. They are expected by their managers, colleagues, and themselves, to make reliable and timely decisions in a suitably safe, comfortable and ergonomic environment. The ACRNA is a not-for-profit, membership-managed, industry association established in 2017 to provide a forum to support the network of control room users and stakeholders. Its mission is the pursuit of control room best practice.
Russell Ockendon — Executive Director, Control Centres Australia, Secretary/Treasurer, ACRNA
3GPP standards and Critical Control Rooms
The Critical Communications Association (TCCA) CEO Tony Gray will provide an update on current work being done by 3GPP on interface standards for the industrial Internet of Things with a focus on what this technology will mean to Critical Control Rooms.
Presented by: Tony Gray — CEO, TCCA
Standards Australia Smart Cities Standards Reference Group
This presentation will provide information on the formation by Standards Australia of the Smart Cities Reference Group and its proposed role and activities.
Presented by: Vi Le — Stakeholder Engagement Manager Standards Australia
Changes to public safety answering points as FirstNet grows
- What is FirstNet’s current relationship with America’s Public Safety Answering Points (PSAPs)
- How will this relationship change as FirstNet continues its roll out?
- Will the FirstNet App Store develop Public Safety Apps especially for the Next Generation 911 service?
- What is the status of FirstNet’s suggestion that 3GPP leverage its V2X Standards work in development of Public Safety Communications Standards?
- What impact does FirstNet to see on its network from automation and the Internet of Things?
- How important are “Use Cases” in the ongoing development of FirstNet’s future capacity and capability?
- In the future will FirstNet release any of the 25 MHz spectrum allocated for public safety communications through the use of Prioritisation, Pre-emption and Quality of Service; and Network Slicing?
Presented by: Ed Parkinson — FirstNet
Critical control rooms – the Finnish experience
Finland continues to progress its Public Safety Mobile Broadband (PSMB) Project. A representative from the Finnish Team at Comms Connect will outline the changes that will need to be considered to its Control Room arrangements in preparation for Finland’s PSMB and technologies such as the Internet of Things.
Presented by: Heikki Riippa — Senior Adviser, Suomen Erillisverkot Oy
Sensor Integration in a Public Transport Control Room
Presented by: TBC
M4 Smart Motorway
Greg’s presentation will explain the NSW Roads and Maritime Services M4 Smart Motorway Project. The M4 Smart Motorway Project will introduce a smarter way of travelling the M4 using ‘smart’ technology to ease congestion and better manage traffic flows along and around the motorway corridor.
Greg is a Senior Transport Manager with over 25 years experience in Operations and Maintenance with a demonstrated history of working in the transportation/road/tunnel infrastructure industry. Skilled in Incident Management, Traffic Management, Transportation Planning, Smart Motorways, Business Improvement and Stakeholder Management.
Currently engaged by RMS as the Transition to Operations Operator on the M4 Smart Motorway Project, introducing intelligent technology including the Motorway Management System, roadside devices and the SCATS Ramp Metering System (SRMS) to Sydney’s M4 Motorway between Pitt Street, Mays Hill and Russell Street, Lapstone.
Presented by: Greg Pipikios — M4 Smart Motorway Operations Manager, Contracted to RMS
Trends and issues for control rooms
Geoff will provide an overview of recent trends and issues impacting on mission critical public safety communications ecosystem in Australia. This includes an update on a range of discussion papers and enquiries being conducted by various Australian Government agencies. He will also provide details of submissions made by the Centre for Disaster Management and Public Safety and its partners to those enquires.
Geoff will also present a report on significant issues and discussions that have been occurring at various communications conferences and meeting that have occurred around the world over the last 12 months.
Geoff Spring is a Senior Industry Advisor in the Centre for Disaster Management and Public Safety which is located within the University of Melbourne Australia. He has a long history in providing strategic leadership to the Victorian Governments public safety communications ecosystem. He also provides high level advocacy and strategic advice to a range of authorities regarding national and international communications strategy.
Presented by: Geoff Spring — Senior Research Advisor, Centre for Disaster Management and Public Safety, University of Melbourne
Panel discussion: All panel members
Closing comments: Ged Griffin — Senior Research Advisor, Centre for Disaster Management and Public Safety, University of Melbourne